diff --git a/src/app.test.js b/src/app.test.js
index e27cac46..a06a30bd 100644
--- a/src/app.test.js
+++ b/src/app.test.js
@@ -43,7 +43,7 @@ describe('Application', () => {
       '/u/1234': 'Profile page with display name: 1234',
       '/login': 'Login',
       '/signup': 'Sign up',
-      '/recover-password': 'Request new password',
+      '/recover-password': 'Request a new password',
       '/this-url-should-not-be-found': 'Page not found',
       '/reset-password?t=token&e=email': 'Reset password',
     };
diff --git a/src/containers/PasswordRecoveryPage/PasswordRecoveryPage.duck.js b/src/containers/PasswordRecoveryPage/PasswordRecoveryPage.duck.js
index 7a47eeee..a55b48b9 100644
--- a/src/containers/PasswordRecoveryPage/PasswordRecoveryPage.duck.js
+++ b/src/containers/PasswordRecoveryPage/PasswordRecoveryPage.duck.js
@@ -29,7 +29,12 @@ export default function reducer(state = initialState, action = {}) {
     case RECOVERY_SUCCESS:
       return { ...state, submittedEmail: payload.email, recoveryInProgress: false };
     case RECOVERY_ERROR:
-      return { ...state, recoveryInProgress: false, recoveryError: payload };
+      return {
+        ...state,
+        recoveryInProgress: false,
+        recoveryError: payload.error,
+        submittedEmail: payload.email,
+      };
     case RETYPE_EMAIL:
       return { ...state, submittedEmail: null, initialEmail: state.submittedEmail };
     case CLEAR_RECOVERY_ERROR:
@@ -43,9 +48,9 @@ export default function reducer(state = initialState, action = {}) {
 
 export const recoveryRequest = () => ({ type: RECOVERY_REQUEST });
 export const recoverySuccess = email => ({ type: RECOVERY_SUCCESS, payload: { email } });
-export const recoveryError = error => ({
+export const recoveryError = (error, email) => ({
   type: RECOVERY_ERROR,
-  payload: error,
+  payload: { error, email },
   error: true,
 });
 export const retypeEmail = () => ({ type: RETYPE_EMAIL });
@@ -60,5 +65,5 @@ export const recoverPassword = email =>
     return sdk.passwordReset
       .request({ email })
       .then(() => dispatch(recoverySuccess(email)))
-      .catch(e => dispatch(recoveryError(e)));
+      .catch(error => dispatch(recoveryError(error, email)));
   };
diff --git a/src/containers/PasswordRecoveryPage/PasswordRecoveryPage.js b/src/containers/PasswordRecoveryPage/PasswordRecoveryPage.js
index 19c0744d..bf0c3808 100644
--- a/src/containers/PasswordRecoveryPage/PasswordRecoveryPage.js
+++ b/src/containers/PasswordRecoveryPage/PasswordRecoveryPage.js
@@ -2,7 +2,7 @@ import React, { PropTypes } from 'react';
 import { compose } from 'redux';
 import { connect } from 'react-redux';
 import { withRouter } from 'react-router-dom';
-import { FormattedMessage } from 'react-intl';
+import { FormattedMessage, injectIntl, intlShape } from 'react-intl';
 import * as propTypes from '../../util/propTypes';
 import { sendVerificationEmail } from '../../ducks/user.duck';
 import { logout, authenticationInProgress } from '../../ducks/Auth.duck';
@@ -13,15 +13,6 @@ import { PasswordRecoveryForm } from '../../containers';
 
 import css from './PasswordRecoveryPage.css';
 
-const recoveryMessage = submittedEmail => {
-  if (submittedEmail) {
-    const email = <span className={css.submittedEmail}>{submittedEmail}</span>;
-    return <FormattedMessage id="PasswordRecoveryPage.emailSubmittedMessage" values={{ email }} />;
-  } else {
-    return <FormattedMessage id="PasswordRecoveryPage.forgotPasswordMessage" />;
-  }
-};
-
 export const PasswordRecoveryPageComponent = props => {
   const {
     authInfoError,
@@ -45,13 +36,12 @@ export const PasswordRecoveryPageComponent = props => {
     onChange,
     onSubmitEmail,
     onRetypeEmail,
+    intl,
   } = props;
 
-  const title = submittedEmail
-    ? <FormattedMessage id="PasswordRecoveryPage.emailSubmittedTitle" />
-    : <FormattedMessage id="PasswordRecoveryPage.forgotPasswordTitle" />;
-
-  const message = recoveryMessage(submittedEmail);
+  const title = intl.formatMessage({
+    id: 'PasswordRecoveryPage.title',
+  });
 
   const resendEmailLink = (
     <InlineTextButton className={css.bottomLink} onClick={() => onSubmitEmail(submittedEmail)}>
@@ -65,23 +55,88 @@ export const PasswordRecoveryPageComponent = props => {
     </InlineTextButton>
   );
 
-  const emailSubmittedLinks = (
-    <div className={css.bottomWrapper}>
-      <p className={css.bottomText}>
-        <FormattedMessage id="PasswordRecoveryPage.resendEmailInfo" values={{ resendEmailLink }} />
+  const submitEmailContent = (
+    <div className={css.content}>
+      <KeysIcon />
+      <h1 className={css.title}>
+        <FormattedMessage id="PasswordRecoveryPage.forgotPasswordTitle" />
+      </h1>
+      <p><FormattedMessage id="PasswordRecoveryPage.forgotPasswordMessage" /></p>
+      <PasswordRecoveryForm
+        onChange={onChange}
+        onSubmit={values => onSubmitEmail(values.email)}
+        initialValues={{ email: initialEmail }}
+        recoveryError={recoveryError}
+      />
+    </div>
+  );
+
+  const email = <span className={css.submittedEmail}>{submittedEmail}</span>;
+  const emailSubmittedContent = (
+    <div className={css.content}>
+      <KeysIcon />
+      <h1 className={css.title}>
+        <FormattedMessage id="PasswordRecoveryPage.emailSubmittedTitle" />
+      </h1>
+      <p>
+        <FormattedMessage id="PasswordRecoveryPage.emailSubmittedMessage" values={{ email }} />
       </p>
-      <p className={css.bottomText}>
-        <FormattedMessage id="PasswordRecoveryPage.fixEmailInfo" values={{ fixEmailLink }} />
+      <div className={css.bottomWrapper}>
+        <p className={css.bottomText}>
+          <FormattedMessage
+            id="PasswordRecoveryPage.resendEmailInfo"
+            values={{ resendEmailLink }}
+          />
+        </p>
+        <p className={css.bottomText}>
+          <FormattedMessage id="PasswordRecoveryPage.fixEmailInfo" values={{ fixEmailLink }} />
+        </p>
+      </div>
+    </div>
+  );
+
+  const emailNotVerifiedContent = (
+    <div className={css.content}>
+      <KeysIcon />
+      <h1 className={css.title}>
+        <FormattedMessage id="PasswordRecoveryPage.emailNotVerifiedTitle" />
+      </h1>
+      <p>
+        <FormattedMessage id="PasswordRecoveryPage.emailNotVerifiedMessage" values={{ email }} />
+      </p>
+      <p>
+        <FormattedMessage id="PasswordRecoveryPage.emailNotVerifiedContactAdmin" />
       </p>
     </div>
   );
 
+  const genericErrorContent = (
+    <div className={css.content}>
+      <KeysIcon />
+      <h1 className={css.title}>
+        <FormattedMessage id="PasswordRecoveryPage.actionFailedTitle" />
+      </h1>
+      <p>
+        <FormattedMessage id="PasswordRecoveryPage.actionFailedMessage" />
+      </p>
+    </div>
+  );
+
+  let content;
+  if (recoveryError && recoveryError.status === 409) {
+    content = emailNotVerifiedContent;
+  } else if (recoveryError && recoveryError.status === 404) {
+    content = submitEmailContent;
+  } else if (recoveryError) {
+    content = genericErrorContent;
+  } else if (submittedEmail) {
+    content = emailSubmittedContent;
+  } else {
+    content = submitEmailContent;
+  }
+
   return (
-    <PageLayout
-      authInfoError={authInfoError}
-      logoutError={logoutError}
-      title="Request new password"
-    >
+    <PageLayout authInfoError={authInfoError} logoutError={logoutError} title={title}>
       <Topbar
         authInProgress={authInProgress}
         currentUser={currentUser}
@@ -98,19 +153,7 @@ export const PasswordRecoveryPageComponent = props => {
         sendVerificationEmailError={sendVerificationEmailError}
       />
       <div className={css.root}>
-        <div className={css.content}>
-          <KeysIcon />
-          <h1 className={css.title}>{title}</h1>
-          <p>{message}</p>
-          {submittedEmail
-            ? emailSubmittedLinks
-            : <PasswordRecoveryForm
-                onChange={onChange}
-                onSubmit={values => onSubmitEmail(values.email)}
-                initialValues={{ email: initialEmail }}
-                recoveryError={recoveryError}
-              />}
-        </div>
+        {content}
       </div>
 
     </PageLayout>
@@ -152,6 +195,9 @@ PasswordRecoveryPageComponent.propTypes = {
   onSubmitEmail: func.isRequired,
   onRetypeEmail: func.isRequired,
 
+  // from injectIntl
+  intl: intlShape.isRequired,
+
   // from withRouter
   history: shape({
     push: func.isRequired,
@@ -207,8 +253,10 @@ const mapDispatchToProps = dispatch => ({
   onRetypeEmail: () => dispatch(retypeEmail()),
 });
 
-const PasswordRecoveryPage = compose(connect(mapStateToProps, mapDispatchToProps), withRouter)(
-  PasswordRecoveryPageComponent
-);
+const PasswordRecoveryPage = compose(
+  connect(mapStateToProps, mapDispatchToProps),
+  withRouter,
+  injectIntl
+)(PasswordRecoveryPageComponent);
 
 export default PasswordRecoveryPage;
diff --git a/src/containers/PasswordRecoveryPage/PasswordRecoveryPage.test.js b/src/containers/PasswordRecoveryPage/PasswordRecoveryPage.test.js
index 036752f7..3c650b66 100644
--- a/src/containers/PasswordRecoveryPage/PasswordRecoveryPage.test.js
+++ b/src/containers/PasswordRecoveryPage/PasswordRecoveryPage.test.js
@@ -1,5 +1,6 @@
 import React from 'react';
 import { renderShallow } from '../../util/test-helpers';
+import { fakeIntl } from '../../util/test-data';
 import { PasswordRecoveryPageComponent } from './PasswordRecoveryPage';
 
 const noop = () => null;
@@ -23,6 +24,7 @@ describe('ContactDetailsPage', () => {
         onChange={noop}
         onSubmitEmail={noop}
         onRetypeEmail={noop}
+        intl={fakeIntl}
       />
     );
     expect(tree).toMatchSnapshot();
diff --git a/src/containers/PasswordRecoveryPage/__snapshots__/PasswordRecoveryPage.test.js.snap b/src/containers/PasswordRecoveryPage/__snapshots__/PasswordRecoveryPage.test.js.snap
index 6bbae359..1f0e0c37 100644
--- a/src/containers/PasswordRecoveryPage/__snapshots__/PasswordRecoveryPage.test.js.snap
+++ b/src/containers/PasswordRecoveryPage/__snapshots__/PasswordRecoveryPage.test.js.snap
@@ -2,7 +2,7 @@ exports[`ContactDetailsPage matches snapshot 1`] = `
 <withRouter(PageLayout)
   authInfoError={null}
   logoutError={null}
-  title="Request new password">
+  title="PasswordRecoveryPage.title">
   <Topbar
     authInProgress={false}
     currentUser={null}
diff --git a/src/translations/en.json b/src/translations/en.json
index 6a224f64..79ec243c 100644
--- a/src/translations/en.json
+++ b/src/translations/en.json
@@ -232,6 +232,11 @@
   "PasswordRecoveryForm.loginLinkText": "Go log in.",
   "PasswordRecoveryForm.loginLinkInfo": "Suddenly remembered your password? {loginLink}",
   "PasswordRecoveryForm.sendInstructions": "Send instructions",
+  "PasswordRecoveryPage.actionFailedTitle": "Whoops!",
+  "PasswordRecoveryPage.actionFailedMessage": "Something went wrong. Please refresh the page and try again.",
+  "PasswordRecoveryPage.emailNotVerifiedTitle": "We have bad news",
+  "PasswordRecoveryPage.emailNotVerifiedMessage": "Unfortunately, we cannot recover your password, because your email {email} hasn't been verified.",
+  "PasswordRecoveryPage.emailNotVerifiedContactAdmin": "To resolve the issue, please contact Saunatime administrators.",
   "PasswordRecoveryPage.emailSubmittedTitle": "Check your inbox",
   "PasswordRecoveryPage.emailSubmittedMessage": "We have sent the instructions for resetting your password to {email}.",
   "PasswordRecoveryPage.fixEmailLinkText": "Fix it.",
@@ -240,6 +245,7 @@
   "PasswordRecoveryPage.forgotPasswordMessage": "No worries! Please enter the email address you used when signing up and we'll send you instructions on how to create a new password.",
   "PasswordRecoveryPage.resendEmailLinkText": "Send another email.",
   "PasswordRecoveryPage.resendEmailInfo": "Didn't get the email? {resendEmailLink}",
+  "PasswordRecoveryPage.title": "Request a new password",
   "PayoutDetailsForm.addressTitle": "Address",
   "PayoutDetailsForm.bankDetails": "Bank details",
   "PayoutDetailsForm.birthdayDatePlaceholder": "dd",