diff --git a/app/controllers/users_controller.rb b/app/controllers/users_controller.rb
index 5dfb3a144..1d40e3a52 100644
--- a/app/controllers/users_controller.rb
+++ b/app/controllers/users_controller.rb
@@ -109,7 +109,9 @@ class UsersController < ApplicationController
           new(access_token: current_user.identities.where(provider: "github").last.token)
       end
     when "billing"
-      @customer = Stripe::Customer.retrieve(current_user.stripe_id_code) if current_user.stripe_id_code
+      stripe_code = current_user.stripe_id_code
+      return if stripe_code == "special"
+      @customer = Stripe::Customer.retrieve(stripe_code) if !stripe_code.blank?
     when "membership"
       if current_user.monthly_dues.zero?
         redirect_to "/membership"
diff --git a/app/views/users/_billing.html.erb b/app/views/users/_billing.html.erb
index d7edc63d6..8a9ffb6aa 100644
--- a/app/views/users/_billing.html.erb
+++ b/app/views/users/_billing.html.erb
@@ -1,9 +1,16 @@
   <!-- cached at: <%= Time.now %> -->
   <h3>Billing Details</h3>
   <% if current_user.monthly_dues == 0 %>
-    <div class="default-billing-message">You will be billed monthly based on your use of <a href="/membership">premium features. 🔒</a></div>
+    <div class="default-billing-message">
+      You will be billed monthly based on your use of
+      <a href="/membership">premium features. 🔒</a>
+    </div>
   <% else %>
-    <div class="default-billing-message"> You will be billed monthly for your dev.to sustaining membership. To make adjustments, visit your <a href="settings/membership">membership settings</a>.</div>  
+    <div class="default-billing-message">
+      You will be billed monthly for your dev.to sustaining membership.
+      To make adjustments, visit your
+      <a href="/settings/membership">membership settings</a>.
+    </div>
   <% end %>
   <% if current_user.stripe_id_code.blank? %>
     <%= form_tag stripe_subscriptions_path, id: "credit-card-form" do %>
@@ -18,6 +25,10 @@
         <button id="custom-stripe-button" class="credit-card-button">+ Add Credit Card</button>
       </div>
     <% end %>
+  <% elsif current_user.stripe_id_code == "special" %>
+    <h3>
+      Billing questions? Send an email to <a href="mailto:yo@dev.to">yo@dev.to</a>.
+    </h3>
   <% else %>
     <div class="billing-history-header">Your Credit Cards</div>
     <% @customer.sources.each do |source| %>