diff --git a/app/views/admin/users/show/emails/_form.html.erb b/app/views/admin/users/show/emails/_form.html.erb
index 408b307a6..e2103156c 100644
--- a/app/views/admin/users/show/emails/_form.html.erb
+++ b/app/views/admin/users/show/emails/_form.html.erb
@@ -1,10 +1,11 @@
 <h2 class="crayons-subtitle-1">Send an email</h2>
+<p class="fs-m fw-normal mb-2">To: <%= @user.name %> (<%= @user.email %>)</p>
 <%= form_with url: send_email_admin_user_path(@user), local: true, class: "grid gap-4 pt-3" do |f| %>
   <%= f.hidden_field(:user_id, value: @user.id) %>
 
   <div class="crayons-field">
     <%= f.label :email_subject, "Subject", class: "crayons-field__label" %>
-    <%= f.text_field :email_subject, class: "crayons-textfield", placeholder: "Short and descriptive subject line...", required: true %>
+    <%= f.text_field :email_subject, class: "crayons-textfield", placeholder: "What do you want to say in the subject line?", required: true %>
   </div>
 
   <div class="crayons-field">
diff --git a/app/views/admin/users/show/emails/_index.html.erb b/app/views/admin/users/show/emails/_index.html.erb
index 96c47bef7..84d0aae58 100644
--- a/app/views/admin/users/show/emails/_index.html.erb
+++ b/app/views/admin/users/show/emails/_index.html.erb
@@ -2,8 +2,8 @@
   <h2 class="crayons-subtitle-1">Previous emails (<%= @user.email_messages.count %>)</h2>
   <% if @user.email_messages.empty? %>
     <div class="align-center flex flex-col justify-center my-auto py-7">
-      <h3 class="fs-xl fw-normal mb-2">📭 No emails found.</h3>
-      <p class="color-secondary">Any emails sent to <%= @user.email %> can be found here.</p>
+      <h3 class="fs-xl fw-normal mb-2">No previous emails found for <%= @user.name %>.</h3>
+      <p class="color-secondary">Any emails sent to <%= @user.email %> will be found here.</p>
     </div>
   <% else %>
     <div class="pt-3">
diff --git a/app/views/admin/users/show/emails/_verification.html.erb b/app/views/admin/users/show/emails/_verification.html.erb
index 801469021..ea214d224 100644
--- a/app/views/admin/users/show/emails/_verification.html.erb
+++ b/app/views/admin/users/show/emails/_verification.html.erb
@@ -1,13 +1,13 @@
 <%= form_with url: verify_email_ownership_admin_user_path(@user), local: true, class: "crayons-card mb-4 p-3 m:p-4 s:pl-4 m:pl-7 pr-4 flex flex-col s:flex-row justify-between gap-4 s:items-center" do |f| %>
   <% unless @last_email_verification_date %>
     <div>
-      <h2 class="crayons-subtitle-2">Email not verified...</h2>
-      <p class="color-secondary">The user's email address, <%= @user.email %>, hasn't been verified yet.</p>
+      <h2 class="crayons-subtitle-2">Email not verified</h2>
+      <p class="color-secondary"><%= @user.name %>'s email hasn't been verified yet.</p>
     </div>
     <%= f.button "Verify email address", class: "c-btn c-btn--secondary whitespace-nowrap" %>
   <% else %>
     <p>
-      Email verified on:
+      Last verified on
       <time datetime="<%= @last_email_verification_date.strftime("%Y-%m-%dT%H:%M:%S%z") %>" class="fw-medium whitespace-nowrap">
         <%= @last_email_verification_date.strftime("%b %e '%y, %H:%M") %>
       </time>